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Security Policy

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Last Updated: July 9, 2019

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Layered Security

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Application Security For Background Checks

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Data transmitted to or from the GoodHire applications is encrypted using TLS 1.2. We store sensitive information in encrypted form using a unique key. We engage independent security experts to audit our code and test our applications for vulnerabilities.

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Account Security For Employers and Candidates

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We follow best practices for protecting your GoodHire employer or candidate account, with passwords hashed and salted using bcrypt, role-based access controls, and suspicious activity alerts.

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Organizational Security

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All GoodHire employees undergo in-depth background checks before joining the team, and our in-house privacy and security experts regularly audit compliance with policies and procedures.

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All employee laptops have mandatory full-disk encryption, and we strictly limit and audit access to customer data.

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Infrastructure Security

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Our infrastructure service providers, such as Amazon Web Services, have achieved SSAE 16 and/or ISO 27001 compliance and meet rigorous standards for protecting the networks and servers powering GoodHire.

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High Availability

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Uptime Monitoring

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The GoodHire platform is independently monitored 24/7 from 60+ locations around the globe for any signs of downtime or service degradation. 

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Our US-based support team is on hand, Monday thru Friday from 8AM to 8PM ET to answer any questions should you suspect an uptime issue.

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Backup and Failover

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We architect GoodHire’s platform, applications and databases across multiple availability zones for fast failover and send frequent backups in encrypted form to an offsite location.

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Non-Disruptive Deployment of Code

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Our engineering team uses blue/green deployments for releasing changes into production, which lets us deliver frequent updates while minimizing the need for maintenance windows with downtime.

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Scalable Architecture

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GoodHire is a scalable, highly available, fault-tolerant US-based web service, leveraging best-of-breed infrastructure providers to optimize availability and performance.

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Report A Security Concern

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If you believe you have discovered a security and/or privacy vulnerability that affects GoodHire services, please report it to us. We appreciate reports from everyone, including customers, developers, and researchers. The company participates in a bug bounty program.

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When reporting a security or privacy vulnerability, please include the following:

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  • The specific product and software version which you believe to be affected
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  • A thorough description of the behavior observed of the vulnerability
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  • A clear list of steps required to reproduce the issue; if the steps to reproduce the problem are difficult to document, we encourage you to include a video capture of the steps along with the written description
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Once we receive your report, we will review the details and contact you if we need more information. Please report your findings to security@goodhire.com.\n

 

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