Why do I have an alert on my background check?
  • 30 Apr 2021
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Why do I have an alert on my background check?

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Your background check will have an alert when at least one of the screens returned potentially adverse results. These may include criminal records, discrepancies found from credit file data or source records, and more.

Type of Screening Service with Alert Likely Reason for Alert
SSN Trace Incorrect SSN provided; Not enough credit information on file due to age, name change, or recently issued SSN; No Date of Birth on credit file
Criminal Record Searches A misdemeanor, felony, or infraction has been reported about you
Verifications The employer is unresponsive to verification request contacts; The employer could not confirm your employment information
Drug Screening Refusal to administer test or test has been tampered with; Positive drug result
Motor Vehicle Records Driver’s License invalid or suspended; Driving-related suspensions or violations; Information misentered resulting in the driver not found
Employment Credit Report Delinquent payment found; Bankruptcy listed
Healthcare Sanction Sanction, disciplinary action, or listed on exclusion list
Civil Record Search Civil case filed against you, including cases where you are found not liable -- DOESN’T include divorce proceeding, family court, or cases where you are the plaintiff; Federal Bankruptcy: Bankruptcy found
Identity Verification Couldn’t generate knowledge-based authentication (KBA) questions due to not enough credit information on file; Couldn’t pass KBA questions

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