Why do I have an alert on my background check?
  • 30 Apr 2021
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Why do I have an alert on my background check?

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Article Summary

Your background check will have an alert when at least one of the screens returned potentially adverse results. These may include criminal records, discrepancies found from credit file data or source records, and more.

Type of Screening Service with AlertLikely Reason for Alert
SSN TraceIncorrect SSN provided; Not enough credit information on file due to age, name change, or recently issued SSN; No Date of Birth on credit file
Criminal Record SearchesA misdemeanor, felony, or infraction has been reported about you
VerificationsThe employer is unresponsive to verification request contacts; The employer could not confirm your employment information
Drug ScreeningRefusal to administer test or test has been tampered with; Positive drug result
Motor Vehicle RecordsDriver’s License invalid or suspended; Driving-related suspensions or violations; Information misentered resulting in the driver not found
Employment Credit ReportDelinquent payment found; Bankruptcy listed
Healthcare SanctionSanction, disciplinary action, or listed on exclusion list
Civil Record SearchCivil case filed against you, including cases where you are found not liable -- DOESN’T include divorce proceeding, family court, or cases where you are the plaintiff; Federal Bankruptcy: Bankruptcy found
Identity VerificationCouldn’t generate knowledge-based authentication (KBA) questions due to not enough credit information on file; Couldn’t pass KBA questions

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